Search that Understands,
Engages, and Converts

Delight your shoppers, sell more products, and increase brand loyalty with an online shopping experience that’s more intuitive and relevant.

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AI-Enhanced Search and Discovery

Connect

Twiggle’s API integrates with your
existing search stack or e-commerce platform to enhance, not replace, your existing solutions and infrastructure.

Enrich

Our AI engine makes sense of your catalog through automatic
enrichment, optimization, and standardization of  your product data.

Understand

Built on a deep understanding of language and the retail  world, our AI engine extracts precise  linguistic intent to understand every search query.

Convert

By adding a layer of understanding to both shopper queries and catalog data, it’s easier than ever to connect shoppers to the products you sell online.

Redefining Relevance for E-Commerce

Your customers are asking for products in their natural language. And in the age of mobile and voice shopping, it’s more critical than ever to deliver exactly what they’re searching for. Boost relevance and recall for both head and long-tail queries, bringing your shoppers from search to cart faster.

Superior Search Without the Hassle

We’ve designed a solution meant to enhance, not overhaul. Our search API seamlessly integrates with the leading e-commerce platforms and search engines, allowing you to add a layer of deep understanding while keeping your existing business rules intact. And since we know how hard it is to build and maintain great search, we’ve already done the heavy lifting.

Understand What Customers Want, Even When They Don’t Have the Keywords

Search is the most expressive touchpoint in the customer journey. It’s where your customers tell you exactly what they want. And with rising customer expectations, there’s little room for friction. Twiggle leverages the most advanced technologies in natural language processing and machine learning to understand even the most complex or ambiguous queries, covering more than 30 linguistic phenomena.

Linguistic Phenomena

  • Disambiguation
  • Synonyms
  • Inference
  • Use Cases
  • Dimensions
  • Bundles
  • Negation
  • Special Offers

Expedite the Path to Purchase
with Predictive Ranking Models

Take shoppers from search to cart faster by boosting the products they are most likely to buy. Our intelligent ranking algorithm predicts and surfaces the most relevant results based on a combination of behavioral shopper data and semantic context.

Self-Learning, Ever-Evolving Technology

As customer demands change, so does the way they express themselves. Twiggle’s sophisticated linguistic models are built to keep you a step ahead and evolve with your business—no matter what comes next. Our solution leverages the power of machine and human intelligence, and a deep understanding of the world of retail, to provide you with a best-in-class search solution at scale.

Search Analytics with Understanding

Every search query gives you insight into what customers want. Turn that insight into action with Twiggle Trends. Twiggle Trends automatically analyzes your entire search query log, enabling you to discover the latest trends as they happen, make data-driven merchandising decisions, and tailor your marketing efforts to shoppers’ interest.

Bottom Line Results for the Leading Retailers

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Deliver a frictionless search experience
that converts.