Technical Writer

Twiggle is on a mission to create an online shopping experience that puts the customer first, by using natural language processing and machine learning to allow a search engine to mimic how an experienced salesperson would (and should) behave. As Twiggle's Technical Writer, you will own Twiggle’s documentation portfolio and create client-facing user documentation. You will work in a fast-paced environment, interacting with product managers and developers at all levels of the company, and driving the scope and direction of documentation deliverables.

The position is located in Tel Aviv.

Responsibilities

  • Research, write, and produce a high volume of client-facing documentation for a dynamic product.

  • Build engaging benefit-focused material with excellent attention to detail and strong content organization.

  • Generate creative ideas while working both independently and collaboratively as part of a team.

Requirements

  • 3+ years of technical writing experience.

  • Native English speaker with a passion for creating accurate, coherent and user-friendly technical documentation.

  • Strong writing skills appropriate for an end-user client audience.

  • Experience in a recent role documenting B2B enterprise software which requires integration at the code level.

  • Experience in documenting SaaS and/or data related products - an advantage

  • Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.

  • A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.

  • The ability to quickly learn and use new software applications.

  • Aptitude for strong visual display of information and producing images as part of effective content design.

Interested in applying?

Send your info to careers@twiggle.com.

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