Today's online shopping experience doesn't measure up to in-store service, simply because your search engine can only guess at the things a store clerk just knows.
So in 2014, two ex-Googlers had one big idea: help search engines understand customers the way in-store employees do, in order to connect people to the products they are looking to buy—faster and better.
Today, we've assembled a world-class team of engineers and data scientists to reimagine what's possible in online shopping. But we don't judge ourselves on how cool or elegant our technology is (although we think it's both). Instead, we measure our success the same way you measure yours—by asking, "Are your customers actually finding what they want quickly and easily, and are they coming back to your site?" After all, search is about people, and great search helps those people.
We are excited about the future. Modern technology has given today's shoppers very high expectations; they know what they want and they want it now. And while today's customers use the search bar, by tomorrow they could be using voice and image search. However your customers express what they're looking to buy—now or in the future—we will understand them. Will you?